- Alexandria, Minnesota (US)
- Job Type:
- Full Time
Administrative Assistant/Customer Service Representative Position Summary
The Administrative Assistant/Customer Service Representative is responsible for providing a friendly and helpful experience for customers by showing patience, empathy, and passionate communication. Have the ability to problem-solve issues that develops throughout the course of a day with incoming service calls. Be able to qualify what’s the most important service call and customer.
- Communicate clearly and effectively with customers, suppliers, coworkers, and primarily service technicians
- Create and maintain records in the ERP system
- Manage a high volume of incoming calls
- Schedule service technicians to efficiently serve customers
- free family health, dental and vision insurance
- free life insurance
- free short-term disability insurance
- tuition assistance
- scholarship program
- 401k match
- HSA and flexible spending accounts
- uniform allowance
- paid time off and paid holidays
Founded in 1980, Ellingsons provides customers the best mechanical and electrical solutions. With over 100 employees in Alexandria, Minnesota, as well as Dickinson North Dakota, we serve these communities while maintaining a family-like environment.
Our highly-trained staff works closely with residential and commercial customers. We design, install and maintain our customers’ plumbing, HVAC, electrical, fireplace, fabrication, service, and commercial building automation needs. Learn more.
Posted: July 16th, 2020