Location:
Alexandria, Minnesota (US)
Job Type:
Full Time
Department:
Service

Administrative Assistant/Customer Service Representative Position Summary

The Administrative Assistant/Customer Service Representative is responsible for providing a friendly and helpful experience for customers by showing patience, empathy, and passionate communication. Have the ability to problem-solve issues that develops throughout the course of a day with incoming service calls. Be able to qualify what’s the most important service call and customer.

Required Qualifications

  • Communicate clearly and effectively with customers, suppliers, coworkers, and primarily service technicians
  • Create and maintain records in the ERP system
  • Manage a high volume of incoming calls
  • Schedule service technicians to efficiently serve customers

Benefits

  • free family health, dental and vision insurance
  • free life insurance
  • free short-term disability insurance
  • tuition assistance
  • scholarship program
  • 401k match
  • HSA and flexible spending accounts
  • uniform allowance
  • paid time off and paid holidays

About Us

Founded in 1980, Ellingsons provides customers the best mechanical and electrical solutions. With over 100 employees in Alexandria, Minnesota, as well as Dickinson North Dakota, we serve these communities while maintaining a family-like environment.

Our highly-trained staff works closely with residential and commercial customers. We design, install and maintain our customers’ plumbing, HVAC, electrical, fireplace, fabrication, service, and commercial building automation needs. Learn more.

Apply Now

Posted: July 16th, 2020

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